Privacy Policy

When you interact with Epciln through our website or enterprise software services, we collect information necessary to deliver optimal performance:

• Personal Data: Full name, email address, corporate phone number, company name, and transaction telemetry.
• Technical Metadata: IP address, device telemetry, browser parameters, operational logs, and geographic region.

We utilize collected telemetry exclusively for legitimate operational purposes:

• Provisioning, maintaining, and scaling cloud microservice applications and AI tools.
• Responding to technical consultation requests, SLA tickets, and sales discovery inquiries.
• Continuous security audits, vulnerability mitigation, and DDoS prevention telemetry.

We employ essential session tokens and performance telemetry to customize display preferences and analyze performance latency. You retain complete control over non-essential tracking via your browser preferences.

All customer data in transit is encrypted using TLS 1.3 and encrypted at rest utilizing AES-256 bit keys. We operate zero-trust architectural boundaries to prevent unauthorized data access or inadvertent leakage.

We strictly enforce a policy against selling, renting, or monetizing personal data. Data is shared exclusively with audited infrastructure providers (e.g. AWS, GCP) operating under strict non-disclosure obligations.

Depending on your jurisdiction (e.g. GDPR, CCPA), you possess rights to request data export, modification, or complete deletion from our production databases. Submit requests directly to contact@epciln.com.

For security compliance inquiries, NDA requests, or privacy audits, contact our Data Protection Officer: